Introduction

This privacy policy sets out how Ideal Vending uses and protects any information that you give to us when you use this website (www.idealvend.co.uk).

Ideal Vending is committed to ensuring that your privacy is protected. Should we ask you to provide certain information from which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement and with the requirements laid down by law in the Data Protection Act (DPA) 1998, The Privacy and Electronic Communications (EC Directive) Regulations (PECR) 2003 and the General Data Protection Regulation (GDPR) 2018.

Ideal Vending may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

Contact Details

Full name of legal entity: Ideal Vending & Coffee Co.

Email address: sales@idealvend.co.uk

Postal address: Unit 1 Block 21, Ridge Way, Donibristle Industrial Estate, Dalgety Bay, Fife KY11 9JN

Telephone number: + 44 (0)1383 825960

What We Collect?

We may collect the following information:

Complete details on each type of Personal Data collected are provided in the dedicated sections of this privacy policy or by specific explanation texts displayed prior to the Data collection.

Personal Data may be freely provided by the User, or, in case of Usage Data, collected automatically when using this Website.

Unless specified otherwise, all Data requested by this Website is mandatory and failure to provide this Data may make it impossible for this Website to provide its services. In cases where this Website specifically states that some Data is not mandatory, Users are free not to communicate this Data without consequences to the availability or the functioning of the Service.

Users who are uncertain about which Personal Data is mandatory are welcome to contact the Owner.

Any use of Cookies – or of other tracking tools – by this Website or by the owners of third-party services used by this Website serves the purpose of providing the Service required by the User, in addition to any other purposes described in the present document and in the Cookie Policy, if available.

Users are responsible for any third-party Personal Data obtained, published or shared through this Website and confirm that they have the third party's consent to provide the Data to the Owner.

What we do with the information we gather?

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

The Legal Basis for processing your data

We collect this data from you on at least one of the following legal bases:

The purpose for processing

The Data concerning the User is collected to allow the Ideal Vending to provide its Services, as well as for the following purposes: Analytics, Contacting the User, and where applicable and with consent, Direct Marketing.

Users can find further detailed information about such purposes of processing and about the specific Personal Data used for each purpose below:

Purpose For Processing Personal Data Collected Means Of Collection Lawful Basis
Contacting and communicating with the user
  • Identity
  • Contact
  • Payment Details
  • Contact Form
  • Direct Contact
  • WooCommerce Payments
(a) Performance of a contract with you, or taking steps to enter a contract with you.

(b) Necessary for our legitimate interests to pursue new business and to answer user requests

Analytical data used to improve our website, products/services, content, marketing material and practices, relationships and experiences
  • Usage
  • Profile
  • Marketing & Communications
  • Cookies
  • Newsletter Preferences
Necessary for our legitimate interests to study how users interact with our website and services, define different customer types, improve our site and services and further grow our business
Subscribe to a mailing list or newsletter, make suggestions about available services and products, company updates and other marketing services
  • Usage
  • Profile
  • Marketing & Communications
  • Contact Form
  • Newsletter Sign Ups
Necessary for our legitimate interests to interact with users and grow our business
To administer our website and protect our business and interests including data analysis, website maintenance, support, security and hosting
  • Usage
  • Profile
  • Cookies
  • Contact Forms
Necessary for our legitimate interests to protect our business from fraud, network security, data analysis

For further information about what cookies are, how they are used, what information they provide and more, please see our cookie policy.

How long do we keep your personal information?

We will only retain your personal information for the minimum time that is necessary. For some purposes such as our business accounting obligations, this length of time will be determined by legislation.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.

You may request details of personal information which we hold about you under the Data Protection Act 1998 and the GDPR 2018. This is free but in the case of manifestly unfounded or excessive/repetitive requests we reserve the right to charge a small administration fee of £10. If you would like a copy of the information held on you, please contact us.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place appropriate physical, electronic and managerial procedures to safeguard and secure the information we collect online. All your information is stored electronically on a secure server.

Any password(s) which you might use to access the website or other platforms that are operated by Ideal Vending using third-party providers are your own responsibility and you undertake not to share them with anyone else. If you believe your password(s) has/have been compromised, you must inform us straight away and change it.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over those other websites. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should look at the privacy policy statement applicable to the website(s) in question.

Additional information about data collection & processing

Legal action

The User's Personal Data may be used for legal purposes by the Owner in Court or in the stages leading to possible legal action arising from improper use of this Website or the related Services. The User declares to be aware that the Owner may be required to reveal personal data upon request of public authorities.

Additional information about User's Personal Data

In addition to the information contained in this privacy policy, this Website may provide the User with additional and contextual information concerning particular Services or the collection and processing of Personal Data upon request.

System logs and maintenance

For operation and maintenance purposes, this Website and any third-party services may collect files that record interaction with this Website (System logs) use other Personal Data (such as the IP Address) for this purpose.

Information not contained in this policy

More details concerning the collection or processing of Personal Data may be requested from the Owner at any time. Please see the contact information at the beginning of this document.

How “Do Not Track” requests are handled

This Website does not support “Do Not Track” requests.

To determine whether any of the third-party services it uses honor the “Do Not Track” requests, please read their privacy policies.

Changes to this privacy policy

The Owner reserves the right to make changes to this privacy policy at any time by giving notice to its Users on this page and possibly within this Website and/or - as far as technically and legally feasible - sending a notice to Users via any contact information available to the Owner. It is strongly recommended to check this page often, referring to the date of the last modification listed at the bottom. If a User objects to any of the changes to the Policy, the User must cease using this Website and can request that the Owner remove the Personal Data. Unless stated otherwise, the then-current privacy policy applies to all Personal Data the Owner has about Users.

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